Product Manager - Customer Acquisition & Growth

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  • Remote job

Product Manager - Customer Acquisition & Growth

Job description

We are looking for an extremely talented and motivated Product Manager to lead our product roadmap planning and ongoing execution in the Customer Acquisition Squad, within the Demand Team. Demand Team has ownership of all the customer-facing aspects of the product (website and app functionalities and features, customer-facing processes, customer feedback and communication, etc.) and is responsible for its relevant KPIs (e.g. acquisition, retention, customer spend, features adoption, conversion rates along the funnel and many more).


Who we are

  • Everli is Europe’s leading marketplace for online grocery shopping and one of its fastest growing scale-ups. Our mission is to help people achieve peace of mind by simplifying the grocery shopping experience;

  • We are supported by world-class investors, raising $100 million in Series C in 2021 led by Verlinvest, with participation from Luxor, DN Capital, C4 Ventures, Convivavilité Ventures, FITEC, 360 Capital Partners, Innogest and DIP;

  • New customers quadrupled last year as we expanded into new international markets and covered 70 cities. We achieve our growth through a culture that is collaborative, transparent, data-driven and focused on our mission;

  • Our rapidly growing and diverse international team (20 nationalities and counting) has offices located in Italy (with headquarters in Milan & Verona), Czech Republic, France and Poland, as well as remote opportunities in many other countries.


What you will do

  • Keep up to date with latest trends in the industry, competitors, internal and external researches;

  • Design the product vision and strategy and manage its ongoing execution;

  • Provide support, structure and tools to the entire organization in order to understand customer and business needs, prioritize them and deliver the right solution working closely with engineers, designers and data scientists/analysts;

  • Make business-critical decisions by balancing priorities and resources;

  • Monitor metrics and KPIs your Squad is responsible for and be accountable for their improvement;

  • Maintain alignment with other Product Managers to ensure product advancements are consistent and well coordinated across the different Components;

  • Improve the organization speed and quality.


Why you should join us now

  • You have the chance to change the life of millions of people;
  • You can rely on talented and collaborative colleagues who will both push and support you;
  • You get a competitive compensation package, including performance bonuses;
  • You can use a welfare bonus for a wide selection of services (education, public transport, vacations and entertainment, wellness, culture etc);
  • You receive a budget to create your own home workstation;
  • You have flexible working conditions;
  • You have a 15% discount on your grocery with Everli.com;
  • You can have a casual dress code :)

Requirements

  • You have a Bachelor's or advanced degree, ideally in management, a technical or quantitative discipline;

  • Previous experience in Product Management is a requirement, having worked at a product tech company is a plus. Previous experience as a digital marketer or tech engineer is also a plus.

  • You can combine a mid-long term strategic vision with execution details and hands-on problem solving through product specifications;

  • You thrive in a fast paced and continuously evolving environment;

  • You have excellent verbal and written communications skills, along with great stakeholder management skills in order to collaborate with all types of people at all organizational levels;

  • You have business acumen, technology understanding and are familiar with agile culture, as well as intuition and passion for creating great user experiences;

  • You have a strong analytical attitude and know how to retrieve, manipulate and analyze data;

  • You are fluent English.


Desired assets

  • Experience as a product manager and/or in a tech company, preferably a B2C one;

  • Experience with product management techniques such as Competitive & Industry Analysis, A/B testing and Experimentation, User Feedback and Research;

  • Italian language is a plus.